
Changed your mind? You have 30 days from delivery to return your Promethean ActivPanel 9 Interactive Board for a full refund, for any reason. Return it in the condition it arrived, with any accessories it came with, and once it's back with us and checked, we'll sort your refund. If you'd like a hand getting started, our team is happy to walk you through it. You'll find the full details on our returns page.
Every Promethean ActivPanel 9 Interactive Board comes with a minimum 12-month warranty. It covers technical faults that aren't caused by accidental damage or normal wear, such as a device that won't switch on, can't find a network, or a speaker that's stopped working. Batteries are a little different. Because a battery naturally wears with everyday use, and how long it lasts depends a lot on how the device is used, it isn't covered by the standard warranty. We do test every battery before it ships to make sure it holds a healthy minimum charge, and if you're not happy with the battery on a device you've bought recently, get in touch and we'll do our best to help. For the full terms, see our warranty page.
We deliver through our shipping partner, DHL. Once your order is fulfilled, we aim to have it with you within 1 to 2 working days.
Delivery time depends on fulfilment. Most items are in stock and dispatch quickly. A few are held in remote stock and take 5 to 10 working days to reach us first; once they arrive, they move into the standard 1 to 2 working day delivery. For full fulfilment, lead and shipping times, see our delivery information.
We want you to buy with confidence, so every device comes with a minimum 12-month warranty as standard. If something goes wrong with the hardware, and it's not down to accidental damage or everyday wear, we'll put it right by repairing or replacing it, at no cost to you. Not sure whether a fault is covered? Just get in touch and we'll help you work it out. You'll find the full details on our warranty page.
Changed your mind? That's no problem. You have 30 days from delivery to send your device back for a full refund. Just return it in the condition it arrived, with any accessories it came with, and once it's back with us and checked over, we'll get your refund sorted. If you'd like a hand starting a return, we're happy to walk you through it. Full details are on our returns page.
If something isn't working as it should, we're here to help. For warranty repairs and replacements, open a ticket through our repair centre and our team will take care of the rest. For anything else, whether it's a quick question or you just need a bit of guidance, you'll find all the ways to reach us on our contact us page. For the fastest way to talk to a real member of the team, use the chat in the bottom right of any page.
Connectivity
ActivPanel 9 makes it easy for you to teach your way, whether you connect your device or use one of our computing options. It will quickly become the central hub of your classroom.
- Use a single cable USB-C connection for audio, video, touch interactivity, and charging.
- Connect up to 39 student devices with our device agnostic Screen Share app and share up to four
student screens on the panel. - Control the panel from anywhere in the classroom with our intuitive remote.
Designed to allow teachers to focus on teaching, not technology.
- Tailor the look of your panel with your Promethean profile, so it looks the same every time you sign in.
- Create shortcuts and customise the layout of the menu and apps for a truly personalised experience.
- Enhance your teaching with Promethean?s intuitive Classroom Essential apps.
Rest assured that personal data is kept safe and confidential with enhanced security and sign-in options.
- Create a Promethean account using your Microsoft or Google credentials.
- Enjoy easy and secure sign-in using a dedicated app with a panel-specific code or QR code.
- Store data in your cloud-based Promethean profile, not on the panel.
ActivPanel 9 helps schools provide students with optimal educational experiences in all learning environments.
- Capture a snippet or record an entire lesson and easily share with students.
- Use Screen Share for real-time collaboration and communication in classroom, hybrid, and blended learning situations.
- Work seamlessly with Microsoft 365 and Google Workspace.
With its robust design, enhanced hardware components, and multiple sustainability features, ActivPanel 9 offers
true peace of mind for your investment.
- Apply over-the-air (OTA) updates, the latest security features, and our newest panel software offerings
using Promethean Panel Management or Radix. - Achieve all-important energy efficiencies with power management settings.
- Enjoy durable toughened glass, best-in-field writing and viewing experiences.
Display
- Screen Size and Resolution: 65" 4K; UHD (3840 x 2160 @ 60 Hz), 75" 4K; UHD (3840 x 2160 @ 60 Hz), 86" 4K; UHD (3840 x 2160 @ 60 Hz)
- Screen Type: TFT LCD (Direct LED Backlight)
- Blue Light Reduction: Yes
- Bonded Glass: Yes
- Aspect Ratio: 16:9
- Display Area: 65" 4K: 1429 x 804 mm (56.3 x 31.7 in), 75" 4K: 1652 x 930 mm (65 x 36.6 in), 86" 4K: 1895 x 1066 mm (74.6 x 41.9 in)
- Display Colours: 1.07 Billion (10-bit)
- LCD Viewing Angle: 178°
- LCD Response Time: 8 ms
- LCD Refresh Rate (Panel): 60 Hz
- LED Lifespan: 50,000 hours
- Contrast Ratio: 5000:1 Dynamic 1200:1 Static
- Brightness: 400 cd/m2
- Ambient Light Sensor: Yes
- Glass Hardness: 9H (pencil) , 7 (Mohs)
- Glass Type: Heat tempered, Anti-Glare
- Glass Thickness: 4 mm
- Vellum Touch Technology: Yes
- Continuous Touch Points: 20
- Touch Resolution: 32768 x 32768 px
- Response Time: 10 ms
- Touch Accuracy: 1 mm
- Tracking Rate: 4 m/s
- Scan Rate: 200 Hz
- Gestures and Edge Swipes: Windows supported
- Unique Pen IDs: 1
- Pen and Touch Differentiation: Yes
- Palm Erase: Yes
- Palm Rejection: Yes
- Pens Included: Yes, 2
- Pen Type: Battery-less pen
- Pen Holder: Integrated full-length pen tray
- Pen Tip Diameter: 3 mm
- Classroom Essential Apps: Including Whiteboard, Annotate, Timer, Spinner, Screen Capture, Screen Share, Browser, PDF Reader, Media Player
- Compatibility: Windows 7 to 11; Mac OS 10.8 to 10.11; macOS Sierra 10.12.1 or later; Linux Ubuntu 20.04 LTS; Chrome OS™
- Operating System: ActivPanel OS
- RAM: 4 GB
- Internal Storage: 32 GB
- CPU: ARM CORTEX - A73 x 4
- GPU: ARM Mali-G71 MP3
- Trusted Platform Module: Yes
- Cloud Based User Profiles: Yes
- Dual Front-facing Speakers: 2 x 15 W
- OPS Slot: 1
- HDMI In (Rear): 2 (2.0)
- HDMI In (Front): 1 (2.0)
- Display Port: 1 (1.2)
- USB-A 2.0 (Rear): 1
- USB-C 3.2 (Rear): 1 (60 W Power Delivery)
- USB-B 3.0 (Touch, Front): 1
- USB-B 3.0 (Touch, Rear): 3
- USB-A 3.0 (Front): 2
- USB-A 3.0 (Rear): 2
- MicroSD Slot: Yes
- LAN In (RJ45): 1 Gbps
- LAN Out (RJ45): 1 Gbps
- Wake-on-LAN: Yes
- Wi-Fi (Client): IEEE 802.11 a/b/g/n/ac/ax, Wi-Fi 6 and dual band supported
- Bluetooth: 5.0
- HDMI Out: 1 (2.0)
- AV-In (3.5 mm): 1
- Mic (3.5 mm): 1
- Audio Out (3.5 mm): 1
- RS-232: 1
- OTA Updates: Yes
- Promethean Panel Management: Yes
- Power Requirements: 100 V - 240 V AC
- Energy Star Power Consumption: 65" 4K: 128 W, 75" 4K: 141 W, 86" 4K: N/A
- Power Consumption (Standby): <= 0.5 W
- Ultra-Quiet Fanless Design: Yes
- Operating Temperature: 0 °C to 40 °C (32 °F to 104 °F)
- Storage Temperature: -15 °C to 55 °C (-5 °F to 131 °F)
- Operating Humidity: 20% to 80% non-condensing humidity
- Storage Humidity: 20% to 90% non-condensing humidity
- Panel Dimensions: 65": 1509 x 946 x 113 mm (59.4 x 37.2 x 4.4 in)
75": 1730 x 1070 x 113 mm (68.1 x 42.1 x 4.4 in)
86": 1975 x 1208 x 113 mm (77.8 x 47.6 x 4.4 in) - Panel Net Weight: 65": 43.2 kg (95.3 lb)
75": 55.3 kg (121.9 lb)
86": 69.6 kg (153.4 lb) - Wall Mount Dimensions: 1010 x 720 x 52 mm (39.8 x 28.3 x 2.0 in)
- VESA Mount Point: 65": 600 x 400 mm (23.6 x 15.7 in)
75": 800 x 400 mm (31.5 x 15.7 in)
86": 800 x 600 mm (31.5 x 23.6 in)
https://youtu.be/uPeLq0RVR4U