
Changed your mind? You have 30 days from delivery to return your GoCabby VR for a full refund, for any reason. Return it in the condition it arrived, with any accessories it came with, and once it's back with us and checked, we'll sort your refund. If you'd like a hand getting started, our team is happy to walk you through it. You'll find the full details on our returns page.
Every GoCabby VR comes with a minimum 12-month warranty. It covers technical faults that aren't caused by accidental damage or normal wear, such as a device that won't switch on, can't find a network, or a speaker that's stopped working. Batteries are a little different. Because a battery naturally wears with everyday use, and how long it lasts depends a lot on how the device is used, it isn't covered by the standard warranty. We do test every battery before it ships to make sure it holds a healthy minimum charge, and if you're not happy with the battery on a device you've bought recently, get in touch and we'll do our best to help. For the full terms, see our warranty page.
We deliver through our shipping partner, DHL. Once your order is fulfilled, we aim to have it with you within 1 to 2 working days.
Delivery time depends on fulfilment. Most items are in stock and dispatch quickly. A few are held in remote stock and take 5 to 10 working days to reach us first; once they arrive, they move into the standard 1 to 2 working day delivery. For full fulfilment, lead and shipping times, see our delivery information.
We want you to buy with confidence, so every device comes with a minimum 12-month warranty as standard. If something goes wrong with the hardware, and it's not down to accidental damage or everyday wear, we'll put it right by repairing or replacing it, at no cost to you. Not sure whether a fault is covered? Just get in touch and we'll help you work it out. You'll find the full details on our warranty page.
Changed your mind? That's no problem. You have 30 days from delivery to send your device back for a full refund. Just return it in the condition it arrived, with any accessories it came with, and once it's back with us and checked over, we'll get your refund sorted. If you'd like a hand starting a return, we're happy to walk you through it. Full details are on our returns page.
If something isn't working as it should, we're here to help. For warranty repairs and replacements, open a ticket through our repair centre and our team will take care of the rest. For anything else, whether it's a quick question or you just need a bit of guidance, you'll find all the ways to reach us on our contact us page. For the fastest way to talk to a real member of the team, use the chat in the bottom right of any page.
- The GoCabby VR charges 4 headsets and controllers (similar to Metaquest 2). They are securely held in a foam insert.
- Features a dual 4 x USB-A and USB-C charging hub, the USB-C ports provide power delivery of up to 37.5W and the USB-A up to 10.5W.
- It Never Overcharges, the hub will recognise the devices and supply the maximum power they can receive, they will stop charging when they reach 100%.
- Provides Device Protection in a hard-wearing case with 4 securing clasps and two stainless steel padlock protector holes.
- Extendable Handles with Castors for easy manoeuvrability and soft touch handles for carrying and lifting the case.
Device protection
- Features Foam Insert to house and protect 4 VR headsets and controllers (similar to Metaquest 2)
- Straps secure devices in place to prevent movement during travelling
- Provides Device Protection in a hard-wearing case with 4 securing clasps and two stainless steel padlock protector holes
Charging
- Features a dual 4 x USB-A and USB-C charging hub, the USB-C ports provide power delivery of up to 37.5W
- Efficient and Intelligent as it auto-detects the exact make and model of the device and delivers high-speed charge at the optimum rate
- It Never Overcharges, the hubs will recognise the device and supply the maximum power they can receive, they will stop charging when they reach 100%
Practicality
- Perfect for use in industries such as education, healthcare, scientific research, tech, retail, sport, government that requires a portable charging and solution for tablets
- Extendable Handles with Castors for easy manoeuvrability and soft touch handles for carrying and lifting the case
- Strong polyurethane wheels with stainless steel bearings
- Top and side handles offer extra support when carrying the case upstairs
Security and protection
- Lid stays lock the lid in the open position, preventing it from closing during use
- The case has been tested to withstand tough usage including undergoing mechanical strength, weight, drop and flammability tests
- Stainless steel vents to help keep the unit cool whilst charging
Set up
- Ships fully assembled and ready to use
Technical specifications
- Unit dimensions: W640 x D505 x H385mm / 25.1” x 19.8” x 15.2”
- Voltage compatibility: UK – 240 volts / USA & Canada – 120 volts
- Input frequency: 50 / 60 Hz
- Input cord length: 1.8 m / 6 ft