
Changed your mind? You have 30 days from delivery to return your TERRA PC-Mini 3550 Fanless for a full refund, for any reason. Return it in the condition it arrived, with any accessories it came with, and once it's back with us and checked, we'll sort your refund. If you'd like a hand getting started, our team is happy to walk you through it. You'll find the full details on our returns page.
Every TERRA PC-Mini 3550 Fanless comes with a minimum 12-month warranty. It covers technical faults that aren't caused by accidental damage or normal wear, such as a device that won't switch on, can't find a network, or a speaker that's stopped working. Batteries are a little different. Because a battery naturally wears with everyday use, and how long it lasts depends a lot on how the device is used, it isn't covered by the standard warranty. We do test every battery before it ships to make sure it holds a healthy minimum charge, and if you're not happy with the battery on a device you've bought recently, get in touch and we'll do our best to help. For the full terms, see our warranty page.
We deliver through our shipping partner, DHL. Once your order is fulfilled, we aim to have it with you within 1 to 2 working days.
Delivery time depends on fulfilment. Most items are in stock and dispatch quickly. A few are held in remote stock and take 5 to 10 working days to reach us first; once they arrive, they move into the standard 1 to 2 working day delivery. For full fulfilment, lead and shipping times, see our delivery information.
We want you to buy with confidence, so every device comes with a minimum 12-month warranty as standard. If something goes wrong with the hardware, and it's not down to accidental damage or everyday wear, we'll put it right by repairing or replacing it, at no cost to you. Not sure whether a fault is covered? Just get in touch and we'll help you work it out. You'll find the full details on our warranty page.
Changed your mind? That's no problem. You have 30 days from delivery to send your device back for a full refund. Just return it in the condition it arrived, with any accessories it came with, and once it's back with us and checked over, we'll get your refund sorted. If you'd like a hand starting a return, we're happy to walk you through it. Full details are on our returns page.
If something isn't working as it should, we're here to help. For warranty repairs and replacements, open a ticket through our repair centre and our team will take care of the rest. For anything else, whether it's a quick question or you just need a bit of guidance, you'll find all the ways to reach us on our contact us page. For the fastest way to talk to a real member of the team, use the chat in the bottom right of any page.
| General | |
| Processor model | Intel® Processor N97/ 6M Cache, up to 3.60 GHz |
| Operating system | Windows 11 Pro |
| Software | |
| Pre-installed software | 1 month trial version for new Microsoft® Office 365 user |
| Processor | |
| Processor family | Pentium |
| Processor cores | Quad-Core (4 Core) |
| Processor socket | Embedded in SOC |
| Number of processors | 1 |
| Memory | |
| Internal memory | 8 GB |
| Memory layout (slots x size) | 1 x 8 GB |
| Maximum internal memory | 8 GB |
| Memory clock speed | PC5600 MHz |
| Internal memory type | DDR5 |
| Memory slots | 1 pc(s) |
| Storage | |
| Total storage capacity | 240 GB |
| HDD interface | 1x M.2 PCIe 2230/2242/2280 (Key-M ,PCIe x2 Gen3/NVMe SSD modules) |
| SSD interface | SATA-3 |
| SSD capacity | 240 GB |
| HDD capacity | 1 x 240 GB - SSD |
| Number of storage drives supported | 1 pc(s) |
| Storage media | SSD M.2 |
| Performance | |
| Series | Industry Business |
| Noise level | 0 dB |
| Audio output channels | Stereo |
| Motherboard chipset | Alder Lake N SoC |
| Design | |
| Chassis type | Mini format |
| Certification | ISO 9001, Assembled in Germany Compatibility: SMBios (DMI), EnergyStar 8.0. EN60950, EN55022,EN55024, EN61000-3-2/3, 89/336/ECC 24-7 ready (temporary fan-maintance required)/ 24-7 ready SSD required |
| Keyboard form factor | Optional |
| Keyboard | |
| Keyboard language | Keyboard optional |
| Device interface | USB |
| Technical details | |
| Localization | International |
| Field of use | Digital Signage |
| Packaging content | |
| Included Accessories | Quick Install Guide (DE/ EN), Driver CD, power supply, Europlug CEE7/16 1.8 m, Pedestal for vertical use Option: VESA mounting Kit |
| Weight & dimensions | |
| Height | 3.6 (4.2) cm |
| Width | 14.7 (18.8) cm |
| Depth | 16.5 (17.5) cm |
| Weight | 0.9 kg |
| Other features | |
| Interface | Front: 1x USB 3.2 Type A, 1x USB-C 3.2, 1x Audio Rear: 1x COM, 2x DP, 4x USB 3.2 Type A, 2x RJ45, DC-in, Kensington |
| Compatible operating systems | Windows 10 (64-Bit) Windows 11 (64-Bit) Unsupported OS by WAG: Linux (64-Bit) |
| Motherboard manufacturer | Kontron K3921-N2 (ADL-N N97) Industrial Series 24-7 ready Made in Germany |
| Cooling type | Passive - fanless |
| Compliance industry standards | CE, ISO 9001, Assembled in Germany Compatibility: PC2001, SMBios (DMI) 2.3, PCI 2.2,WFM 2.0, EnergyStar, EN60950, EN55022,EN55024, EN61000-3-2/3, 89/336/ECC 24-7 ready (temporary fan-maintance required) |
| Special features | TPM 2.0, Fanless |
| Mouse | |
| Mouse included | Optional |
| Graphics | |
| On-board graphics adapter memory | Dynamisch GB |
| On-board graphics adapter maximum resolution | Display Port 1.2 max. 4096x2160 @ 60Hz |
| Graphics card | Intel® UHD Graphics Intel® Xe |
| On-board graphics card model | Intel UHD Graphics 605 (800 MHz) |
| Graphics adapter ports | 2x Display Port (DP) Supports Dual-Monitoring |
| Power | |
| Power source | External fanless power supply |
| Power consumption (standby) | Ø 2.0 Watt (Sleep Mode S3. Suspend to RAM. WOL activated) 0.2 Watt Soft off (S5 Mode) W |
| Maximum input power | 24 W |
| Nominal power | Ø 6 Watt Long Idle-Mode Ø 27 kWh a year (TEC = Typical Energy Consumption) |
| AC adapter input voltage | AC 100/240 V ( 50/60 Hz ) |
| Operational conditions | |
| Recommended humidity operating range | 10 - 80% (non-condensing) |
| Network | |
| Ethernet LAN | Netzwerkadapter - integriert |
| LAN controller | 1x Realtek RTL8111H, 10/100/1000 Mbps, WOL/PXE 1x Realtek RTL8125BG-CG with 10/100/1000/2500 MBit/s |
| Wi-Fi standards | Intel AX201 Wi-Fi 6/ /Bluetooth 1x portable external antennas 802.11ax Bands: 2.4 GHz + 5 GHz (Dual-Band) |
| Data link protocols | Ethernet, Fast Ethernet, Gigabit Ethernet, IEEE 802.11ax Bluetooth 5.2 |
| Optical drive | |
| Optical drive type | Ohne optisches Laufwerk |